Data Privacy Notice
Polyfil AG (henceforth "Polyfil" or "we") attaches great importance to the protection of your data and privacy. This notice provides information on how we collect and process data about the personal and material properties and conditions of natural persons ("personal data") who visit our website.
This data privacy notice applies exclusively to our website (www.polyfil.ch). We reject any responsibility or liability for links leading from our website to those of third parties. Clicking on such outbound links remains strictly within the user’s own sphere of responsibility.
- Consent of the user
Please note that by visiting and using our website, you consent to the processing of your personal data within the limits defined in this notice and relevant data protection laws and regulations.
- Contact address
For any information or notifications regarding your personal data, you may contact us at:
- Statistical data
You may visit our website without providing any information on your person. We do not store any personal data in this case, but restrict ourselves to analysing statistical data that provide no indication whatsoever on your person, with the sole aim of improving our services and products.
- Personal data
In connection with your customer profile, we collect only the following pieces of information:
- Data you have explicitly provided in connection with a request (i.e. name, address, age, sex, phone number etc.);
- IP address;
- browser type and version;
- date and time of your visit or request.
This list is exhaustive except for those cases where additional data are explicitly mentioned in the present notice. There are also cases where we may collect not all of the listed pieces of information.
We do not use our website to generate personality profiles, and as a rule we neither collect nor process sensitive personal data (e.g. concerning religious or political views, health status, etc.). However, we reserve the right to use your personal data for credit assessments carried out by us or third parties in the course of contract processing.
- Use of your data and forwarding of data to third parties
Processing of your personal data takes place only in connection with a request submitted by you, in order to repair or improve our website, or (where applicable) for internal statistical purposes.
Your data will not be passed on to other third parties via the website without your express consent. Excluded from this are our service partners, which we need to process the contractual relationship (e.g. financial institutions to process payments, the post office, courier services or forwarding agents to dispatch materials, tools to provide our services in the areas of accounting or general order management, etc.). In these cases we strictly observe the requirements of the applicable data protection laws. The scope of the data transfer is limited to a minimum.
Our service partners, which we need for internal data processing, are certified in accordance with the EU-US or US-CH data protection agreement ("Privacy Shield") if they are located in the United States or store data in the United States. These companies thus meet special standards compared to the data protection laws otherwise applicable in the United States of America. This level of data protection is recognized as equivalent to that of Switzerland or the European Union.
- Messages, notifications and updates
Communication for advertising purposes: Via a variety of channels such as e-mail, SMS, pop-ups, push messages or messaging apps, we may send you marketing content relating to our website, our services and products, to products we offer in cooperation with our partners, and to products and services of third parties. You can unsubscribe to these advertisements by following the instructions provided in the messages you receive from us. You can also unsubscribe once and for all and to any advertisement from us by writing to firstname.lastname@example.org at any time.
Communication for informational and other purposes: We will send you messages that are essential for all of our customers, notifications containing vital information, and further messages you have requested from us. To these you cannot unsubscribe. However, there may be a choice regarding the media and formats in which you receive these messages and notifications.
We use the "WebTool" newsletter application developed by Weserve AG, Liebefeld, Switzerland. This software enables us to analyse how recipients use a newsletter and to track the events on our website following thereupon (so-called "heatmaps"). For example, the tool allows us to determine how far down users scroll and which buttons they push how often. Furthermore, the software enables us to gather feedback directly from the users. In this way we receive valuable information that helps us increase the customer-friendliness of our newsletters and website.
Our website makes various use of so-called "Cookies". Cookies are small text files that are stored in the browser on your computer. They serve to make our services more user-friendly, more effective and secure. Cookies furthermore enable our systems to identify your browser and to offer specific services. Cookies contain no personal data. However, there is a possibility under certain conditions that a cookie can be associated with a given set of user data.
Our website only uses automatized cookies. We do not try to associate cookies with user profiles in order to gather personal data or to benefit in ways beyond the advantages for the users themselves mentioned above.
You have the option to reject cookies or to set your browser to notify you whenever our website tries to use a cookie. However, this may result in restricted use or availability of some of the features of our website.
More information on cookies and how to block them is available for instance at
- Google Analytics
On behalf of us, Google will use this information to evaluate your use of our website, to compile reports on website activity and to provide other services related to website usage and internet usage to us. The IP address provided by your browser as part of Google Analytics will not be associated with other Google data. You can prevent the storage of cookies by selecting appropriate settings in your browser software; however, please note that in this case you may not be able to use all features of our website in full. You may also prevent Google's collection and processing of data (including your IP address) generated by the cookie by downloading and installing the browser plug-in available at the following link:
- Google Adwords Conversion Tracking
We use the "Google AdWords" online advertising service and its conversion tracking tool. Google Conversion Tracking is a web analytics service provided by Google. When you click on an ad served by Google, a conversion tracking cookie is stored on your computer. These cookies have a limited lifespan, contain no personal data and thus cannot serve to identify users. When you visit certain pages of our website and the cookie has not yet expired, both we and Google can tell that you clicked on an ad and proceeded to the relevant page from there.
Each Google AdWords advertiser has a different cookie. Thus cookies cannot be tracked using the website of an AdWords advertiser.
The information obtained by means of the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Advertisers can thus learn about the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not wish to participate in such tracking, you can opt out of it by disabling the Google Conversion Tracking cookie in the settings of your browser. You will then not be included in the conversion tracking statistics.
- Google Maps
We use Google Maps to show interactive maps and routes and directions to our locations. Google Maps is a web mapping service provided by Google.
When using Google Maps on our website, user information including your IP address and geographical addresses (locations) entered when using the route planner function will be transferred to Google's servers in the USA. If you visit a page of our website featuring Google Maps, your browser will establish a direct connection with Google’s servers. Map content is transmitted directly from Google to your browser and is integrated by the browser into the website. We therefore have no influence on the extent of the recording of data by Google in the process. To our knowledge, among these data are at least the following:
- Date and time of the visit on the relevant page;
- internet address or URL of the page;
- IP address;
- locations entered in the route planner.
We do not have any influence on the further processing and usage of the data by Google and thus cannot be held accountable for it in any way.